Option 1: Delete in the app

This is the fastest way and takes effect immediately:

Open the YOYU app and sign in
Go to Profile → Settings → Delete account
Confirm twice — deletion is permanent and cannot be undone

Option 2: Request deletion without the app

If you no longer have the app installed, email support@yoyu.in from the email address on your YOYU account and ask us to delete it. We verify the request comes from the account owner before deleting anything, and complete it within 30 days.

What gets deleted

Deleting your account permanently removes:

Your profile — name, bio, photo, ratings, and all other profile fields
Plans you were hosting, with their members and chats
Your notifications and registered push tokens
Ratings you gave and received
Your membership in any plans you joined
Messages you sent in chats
Connections with other users
Reports and blocks you filed or were part of
Join requests, favourites, saved places, vehicles and plan reminders
Your terms acceptances and plan cancellation records
Your profile photo, from storage
Your login credentials — you won't be able to sign back in with this account

What's kept

Plans you were hosting, including their memberships and group chats, are removed with the account. Messages sent by other participants in unrelated chats are not affected. Aggregated, non-identifying operational records may remain where required for platform integrity.

How long it takes

In-app deletion is immediate. Email requests are completed within 30 days of us verifying the request.