Option 1: Delete in the app
This is the fastest way and takes effect immediately:
- Open the YOYU app and sign in
- Go to Profile → Settings → Delete account
- Confirm twice — deletion is permanent and cannot be undone
Option 2: Request deletion without the app
If you no longer have the app installed, email support@yoyu.in from the email address on your YOYU account and ask us to delete it. We verify the request comes from the account owner before deleting anything, and complete it within 30 days.
What gets deleted
Deleting your account permanently removes:
- Your profile — name, bio, photo, ratings, and all other profile fields
- Your notifications and registered push tokens
- Ratings you gave and received
- Your membership in any plans you joined
- Messages you sent in chats
- Connections with other users
- Reports and blocks you filed or were part of
- Your profile photo, from storage
- Your login credentials — you won't be able to sign back in with this account
What's kept
Plans you were hosting that were still open are cancelled rather than deleted outright, so the people who had already joined aren't left with a broken reference to a plan that vanished. Messages you sent inside chats that other people are still part of may remain visible to those other participants, attributed to a removed user, for the same reason — deleting your account doesn't retroactively delete other people's copies of a shared conversation.
How long it takes
In-app deletion is immediate. Email requests are completed within 30 days of us verifying the request.